【網絡時尚潮人】Kapok – Part-Time E-commerce Assistant
- Manage daily order fulfillment and coordinate with retail stores to ensure all orders are accurately and promptly fulfilled.
- Handle customer inquiries and complaints through various channels, such as email, WhatsApp, Instagram, and Facebook. Follow up on order issues such as refund, return, and exchange to ensure customer satisfaction.
- Handle product listings via Shopify, including work related to product images, product descriptions, meta fields, and other related fields.
- Perform other ad-hoc tasks as required.
- The ability to work independently and autonomously is a must
- Available to work on weekends and public holidays
- Strong organizational skills and attention to detail
- Excellent communication skills, including the ability to handle customer inquiries and complaints in a timely and professional manner (English & Chinese)
- Passion for online retail and eagerness to learn
- Familiarity with Shopify or similar e-commerce platforms is a plus
- 滿足不同經濟需要：交學費、交Hall Fee、還卡數、買電腦、學車、創業
- 月平息一律低至 0.84%*