【你的運動拍檔】Decathlon Hong Kong Limited Part time Customer Service Associate

Neva | 18/06/2021

完sem終於有時間去玩啦!戶外活動小助手、去親都好似尋寶嘅迪卡儂請人啦!有興趣就快啲apply啦!

 

工作內容:

- As a Customer Service teammate, you will be in charge of our in-store customer service and making our sports community in Hong Kong happy

- Warmly welcome our Sport Users with a smile and ensure their satisfaction until the end of their journey in our store 

- Respond to and resolve all Sport Users queries in-store

- Manage the collection of the orders made online by our sport users   

- Ensure a friendly and efficient check-out service

- Interact with like-minded sport users with objective of satisfied user

- Tidy up store and be accountable for merchandising and stock of the sport territory

- Approaching problems logically and with good judgment to ensure appropriate customer outcome

- Support any operation in-store if needed 

 

入職要求:

- Passionate about sport(s)

- Attitude: An entrepreneurial mindset with an outgoing personality. Come to work with a smile and a “Can do” attitude. Flexible and able to work independently

- Experience: Experience in sports industry or sports retail will be an advantage. Prior experience in customer service is a plus

- Communication: Outstanding convincing and presentation skills. Fluency in Cantonese &English. Mandarin fluency is a plus

- Dynamic, rigorous, result oriented, with a great team spirit

- Keen to learn and work on multiple tasks to contribute to the success of a project

- Creative and autonomous, keen to take responsibilities

- Available for minimum 3 shifts per week (must include one shift during weekends/ public holidays)

 

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